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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa Leibrand

April 18, 2025

5  out of  5
rating by Lisa Leibrand
"In the process of buying a home and needed home insurance plus supplemental flood insurance and decided to find out about lowering my auto insurance as well. Farrah was AMAZING! She explained every step of the process, answered all of my questions, helped walk through my options of everything, and then thought of the little details such as resending my quotes all in the same email so it's in the same thread for me. Thanks so much Farrah for making one of the processes of buying a home easy!"
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Kelsy Miller

April 16, 2025

5  out of  5
rating by Kelsy Miller
"10/10 !!"
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Corey Coleman

April 16, 2025

5  out of  5
rating by Corey Coleman
"Fast service! Friendly staff! Thank you Nathan"
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Damon Harrison

April 14, 2025

5  out of  5
rating by Damon Harrison
"Helpful and quick service from Nathan to start up auto and renters insurance."
We responded:
"We’re so grateful for your review! Our team works hard, and we’re glad Nathan made a great impression on you!"
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S C

April 8, 2025

5  out of  5
rating by S C
"Cheri Locker’s office has been very patient, responsive and understanding through the life changes that has impacted our policy"
We responded:
"Our team works hard to provide the best service, and we’re glad you noticed. Thank you for the five-star review! We appreciate you. "
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Shelby Carr

April 2, 2025

5  out of  5
rating by Shelby Carr
"VERY friendly, explained everything I had questions about, wonderful experience all around!"
We responded:
"Thank you for the five stars! We love hearing from our customers. Feel free to reach out if you have any other questions or need assistance!"
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SkullCandy Gacha

March 31, 2025

5  out of  5
rating by SkullCandy Gacha
"Nathan was awesome! I have never done anything to do with insurance and they actually quoted me cheaper than what a lot of other places did!"
We responded:
"We’re thrilled you had such a great experience! Thank you for highlighting Nathan. We can’t wait to assist you again!"
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Susan N

March 25, 2025

5  out of  5
rating by Susan N
"The whole office staff was welcoming and helpful. Nathan was thorough, knowledgeable and answered all of my questions. It was an extremely easy process to transition from our previous company. We ended up with more coverage for less money."
We responded:
"Thank you for your kind words! We're glad to hear you had a great experience with Nathan and our team. We appreciate your feedback and look forward to helping you again!"
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Mohammed Fasi

March 13, 2025

5  out of  5
rating by Mohammed Fasi
"I had very good experience connecting with Nathan I was able to busy home and auto policy with the help"
We responded:
"It's always great to hear from happy customers. Thank you! "
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Gary Bebee

March 9, 2025

5  out of  5
rating by Gary Bebee
"Best insurance i could find for home and auto."
We responded:
"We're delighted to hear that you found the best insurance for your home and auto with us. Providing our customers with the best coverage options is our top priority. If you have any questions or need further assistance, feel free to reach out anytime. We appreciate your trust in us!"
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Jane Norcross

March 7, 2025

5  out of  5
rating by Jane Norcross
"Very friendly and great customer service. Highly recommended!"
We responded:
"Thank you for your wonderful review! We're so glad to hear that you experienced friendly service and great support. Your recommendation means a lot to us! "
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Chrissy Jordan

February 18, 2025

5  out of  5
rating by Chrissy Jordan
"I really enjoy the service and the kinda agent who are really helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you enjoyed our service and found our agents helpful. Please don't hesitate to reach out if you have questions or need assistance!"
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David Howard

February 4, 2025

5  out of  5
rating by David Howard
"Andrea was very pleasant to work with. Quite knowledgeable an asset to State farm"
We responded:
"We love hearing this! Thanks for choosing us!"
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Dawn

January 21, 2025

5  out of  5
rating by Dawn
"Andrea was great to work with and if she didn’t know the answer she wasn’t afraid to say so. She found the answers out and contacted me back. Very happy"
We responded:
"Thank you so much for the 5 stars! We are thrilled to hear you had a positive experience with our office. We will share this review with Andrea & we look forward to continuing to support your insurance needs!"
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Faith Graham

January 6, 2025

5  out of  5
rating by Faith Graham
"I spoke to Nathan Dunsmore for my quote and he was very kind and understanding when I asked lots of questions. He also helped me sign up for my insurance. Very patient and nice."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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iEpicPanda

December 20, 2024

5  out of  5
rating by iEpicPanda
"Madison went above and beyond to help me with my insurance. She explained all of my coverages and for once, I feel like I truly understand my insurance policies. Definitely recommend them to anyone who is shopping around!"
We responded:
"Thank you so much for your kind words! And like a good neighbor, we are always here to help! "
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Ryan M

December 7, 2024

5  out of  5
rating by Ryan M
"Nathan was great to work with!! My house closing ran late and he literally drove back to the office on a Friday night during the holidays to bind my policy! Thank you so much."
We responded:
"Thank you for sharing your experience! We are thrilled to hear Nathan went above and beyond to ensure your policy was taken care of. We will be sure to pass along your kind words. "
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Delroy kleckner

December 3, 2024

5  out of  5
rating by Delroy kleckner
"The people in the office are easy to work with highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office."
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Jared Peterson

November 14, 2024

5  out of  5
rating by Jared Peterson
"Nathan at State Farm was a very helpful person with getting my truck insured. I live in Alaska but I have a truck that I still use in Michigan and he was very helpful getting it insured very last minute. Was very thorough and clear when explaining things to me."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Nathan. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Amy Summers

November 6, 2024

5  out of  5
rating by Amy Summers
"Maddison was prompt and very efficient to what I needed in a timely manner. Thank you for all you do:)"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Janelle Kenny

November 6, 2024

5  out of  5
rating by Janelle Kenny
"Madison went the extra mile to ensure that we understand our insurance quote thoroughly."
We responded:
"It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Belinda Ide

October 28, 2024

5  out of  5
rating by Belinda Ide
"Very nice and very professional, very helpful"
We responded:
"Thank you so much for your kind review! "
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Javion

October 22, 2024

5  out of  5
rating by Javion
"They was very helpful with what i needed done and everything was very well"
We responded:
"Thank you so much! If there is anything else we can do to help, please let us know! "
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Karen Kingsley

October 18, 2024

5  out of  5
rating by Karen Kingsley
"Always there when needed. Always friendly service."
We responded:
"Thank you, Karen! The team is thrilled to receive such a great rating. "
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Cindy Becker

October 10, 2024

5  out of  5
rating by Cindy Becker
"Great staff at the Grand Ledge office. Very pleased with prompt service I receive with any paperwork I need, questions, issues and/or concerns I may have at anytime. They explained everything with new my policy so we understood what it was we were really playing for. Thank you Nathan Dunsmore for all your help it is greatly appreciated."
We responded:
"Thank you for your gracious words, Cindy! So happy to hear that you enjoyed working with Nathan. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon! "